Jan Pentland Prize
The prestigious Jan Pentland Prize is awarded each year. The Prize recognises the work of an individual, group or organisation in the community sector, focussing on the financial or consumer rights of disadvantaged people in Australia. This includes work in the areas of financial counselling, financial inclusion, and consumer credit law. There is a particular focus on the effective integration of casework with campaigning for broader change.
The Prize is for $1,000 and is funded by Financial Counselling Australia.
The Prize is managed by Financial Counselling Australia rather than the Jan Pentland Foundation. However, information about the prize is on the Foundation’s website as that is the most logical place to find it.
Each year, FCA convenes a committee to choose the prize winner. This includes the Chair of FCA and two persons independent of the sector, but with knowledge of it.
Nominations could focus on one specific activity or achievement, or on a contribution over an extended period, and should specifically address at least one of the following criteria:
Outstanding achievement in financial counselling and/or consumer advocacy;
Achievement in undertaking law reform, campaign work, community development, and/or community education.
The Committee considering the nominations also considers the extent to which nominees reflect the values of the sector as set out in the Australian Financial Counselling Code of Ethical Practice, including respect, professionalism and social justice.
If someone you know has contributed significantly to the financial counselling sector in the past year, please nominate that special person by filling out this form.
It's a huge honour to be nominated. You'll make that person's day.
Nominations close Monday 29 March 2021.
Unaisi has been a financial counsellor with the Indigenous Consumer Assistance Network in Cairns for over 10 years, where she completed her Diploma of Community Services (Financial Counselling) in 2012.
Unaisi demonstrates a tireless commitment and passion to driving positive systemic change for Aboriginal and Torres Strait Islander communities across North and Far North Queensland, and Australia more broadly. She strives to ensure that the Indigenous communities she serves have access to the highest standard of financial counselling.
Unaisi is described by her nominees as a dedicated advocate and role model for her community – particularly for the women of Cairns and Cape York – her colleagues and her agency.
Unaisi is also described as strong and brave – an individual who leads from behind to ensure that community has a voice – even though her own voice can be humble, and shy.
Alongside individual outcomes on behalf of clients – some for thousands of dollars and some for as little as a 100, Unaisi has also contributed to many national committees and advisory boards, playing a critical role in bringing the issues impacting Indigenous communities to the attention of key decision makers.
It was truly inspiring to hear from nominees, that even though Unaisi can be quiet, we are to “make no mistake, she has a fire in her belly and roar in her throat that is revealed when she identifies an injustice or an approach that fails the people she works tirelessly for.”
Unaisi’s positivity is captivating, as is her love her for daughter, her nieces and nephews, the North Cairns Tigers AFL women's team, and the colour purple.
Mona Mrad has been working in the financial counselling area for over 20 years. She is a recognised by her team as being a great leader who supports, develops and encourages her team.
Susan Cook is a much loved financial counsellor from Queensland. She was the first Indigenous financial counsellor in Australia and has been in the sector for 22 years. Her contribution over that time has been significant, including mentoring other Aboriginal and Torres Strait Islander financial counsellors. She has been a driving force behind the Aboriginal and Torres Strait Islander Forum since its inception on 2006, including being part of the Steering Committee for many years.
Sue Fraser is a well known and respected financial counsellor from Victoria. She had been involved in the sector in some capacity for over 20 years. Sue has contributed across so many fronts. She helped set up the first hospital based financial counselling service and was a pioneer in recognising the need for people affected by family violence to gain access to financial counselling. She also helped set up "horses for hope" in Shepparton, a program using equine-assisted learning and therapy
Dina is from Victoria. The prize recognised the pivotal role she played in the development of financial counselling through the delivery of training for people to become financial counsellors. This was in the late 90s and early 2000s. She is described as "inspiring, caring and good natured" and "engaging, wise and humorous". Apart from working as a financial counsellor, Dina was also on the management committee of the Consumer Credit Legal Service.
William (Bill) Santo was a team leader and financial counsellor of the Save the Children Australia (SCA) Program. HIs work involved promoting financial literacy and well-being in the primarily Indigenous regional Gulf communities. Apart from providing culturally relevant and appropriate financial counselling and teaching in 2014 William drew public attention to the exploitation of consumers, especially Aboriginal consumers, in remote communities by rental companies.
At the time of his award, Phil has been a financial counsellor with Anglicare in Tasmania for 16 years. His selection as the 2014 winner of the Jan Pentland Prize recognised the contribution he has made to the profession of financial counselling over this very lengthy period. Phil was on the board of Financial Counselling Australia since the year 2000 and Treasurer for the previous 12 years. He also helped set up Financial Counselling Tasmania.
Dr Wayne Warburton has been involved in financial counselling for over 20 years. His achievements and contribution include the development of the Australian Financial Counselling Code of Ethical Practice, numerous training programs for financial counsellors, mentoring and supervision of financial counsellors and working with industry in improving hardship policies. Wayne continues to work tirelessly in editing and being the main contributor of ‘Sharkwatch’.
Kat Lane was the Principal Solicitor at the Consumer Credit Legal Centre NSW (now Financial Rights Legal Centre). Kat's energy and enthusiasm make her a wonderful presenter and she has been a regular trainer at financial counselling conferences for years, always willing to share her deep knowledge of consumer credit law. One of the hallmarks of her approach is the way she works respectfully with financial counsellors. Kat is also the author of a number of really useful resources.
At the time of her nomination, Fran was working as a financial counsellor in the Pilbara, Western Australia. Fran’s nomination recognised her work in highlighting the harm from a predatory door-knocking company targeting Indigenous people in the Pilbara. Due to Frans close ties with the community and her initiative, energy and persistence she was able to help 26 people cancel their contracts with the dodgy company and receive refunds.
At the time of her nomination, Jillian was the Practice Leader, Financial Counselling for Lifeline Community Care Queensland (now Uniting Care Queensland). Jillian was also a past chair of the Financial Counsellors Association of Queensland. Jillian was a tireless advocate for funding from the Queensland Government for financial counselling. This campaign was ultimately successful and in 2009 the Queensland Government, for the first time.
2011 Fran Manuela
2010 Jillian Fletcher